Theoretical and Applied Economics
No. 10 / 2010 (551)
Analysis of the Value Creation in Higher Institutions: A Relational Perspective
University of Almería, Spain
M. Ángeles INIESTA-BONILLO
University of Almería, Spain
Walesska SCHLESINGER-DÍAZ
University of Zulia, Venezuela
Pilar RIVERA-TORRES
University of Zaragoza, Spain
Abstract. Despite the growing interest in value creation, a review of the relevant educational literature reveals that there is no generally accepted and empirically confirmed relational model of the student value creation process. This paper contributes in this way, analyzing several antecedents and consequences in the value creation process between graduates and their universities. We therefore study the effects of the quality of the student-professor interaction, trust, and university image on student perceived value. Moreover, we analyze the impact of perceived value on student satisfaction and loyalty. An empirical study was carried out in order to test the proposed theoretical model. The findings provide relevant academic and managerial implications for strategic decisionmaking at universities.
Contents
Macroeconomic Impact on CEE Corporate Profitability: Analysis at the Level of Companies Listed on the Bucharest Stock Exchange
Financial Development and Economic Growth: A Panel Data Approach
Analysis of the Value Creation in Higher Institutions: A Relational Perspective
Effects of the Formula for Common Consolidated Corporate Tax Base Apportionment
European Economics, Update. Another Ten Theses on the Economic Integration
Importance of Partnership and Cooperation for Territorial Development
To Differentiate or Not to Differentiate: A Question when Some Consumers Are Loyal
Convergence of ABC and ABM Principles – Guarantee of a Performant Management